superlg Privacy Policy

superlg operates as the Personal Information Controller (PIC) in respect of all personal data collected through the Platform, as defined under the Data Privacy Act of 2012. superlg is responsible for determining the purposes and means by which your personal data is processed.

superlg is licensed and regulated by the Philippine Amusement and Gaming Corporation (PAGCOR) and operates its online gaming platform in compliance with PAGCOR's applicable rules, regulations, and data handling directives.

superlg uses the personal data it collects for clearly defined and legitimate purposes only. We will never use your personal data for any purpose that is incompatible with the original purpose for which it was collected without obtaining your prior consent.

• Account Registration and Management: To create and manage your superlg player account, verify your identity, and ensure the security of your account credentials.
• Age and Identity Verification (KYC): To verify that you meet the minimum age requirement of 21 years as required by Philippine law and PAGCOR regulations before permitting real-money wagering.
• Payment Processing: To process your deposits and withdrawal requests via GCash, PayMaya, BPI, BDO, Metrobank, InstaPay, and other accepted payment methods in Philippine Peso (PHP).
• Platform Delivery and Improvement: To provide access to superlg's full range of games — including slots, live casino, bingo, fishing games, and sports betting — and to continually improve platform performance and user experience.
• Regulatory Compliance: To comply with our legal obligations under PAGCOR regulations, the Data Privacy Act of 2012, Philippine Anti-Money Laundering (AMLA) laws, and other applicable legislation.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, to apply responsible gaming tools requested by players, and to enforce self-exclusion requests.
• Fraud Prevention and Security: To detect and prevent fraudulent activity, money laundering, multi-accounting, and other prohibited conduct on the Platform.
• Customer Support: To respond to your inquiries, complaints, and support requests in a timely and effective manner.
• Marketing Communications: To send you promotional offers, bonus notifications, and updates about new games or features — only where you have given your explicit consent to receive such communications.
• Analytics and Research: To analyze aggregated and anonymized usage data for internal business research and product improvement purposes.

superlg does not sell, rent, or trade your personal data. We share your personal data only in the limited circumstances described below, and only to the extent necessary for each specific purpose:

• Payment Processors: We share the financial data necessary to process your deposits and withdrawals with our licensed payment partners, including GCash, PayMaya, and Philippine banking partners (BPI, BDO, Metrobank). These partners are bound by their own privacy obligations and applicable financial regulations.
• Identity Verification (KYC) Providers: We share identity and document data with accredited third-party KYC service providers to fulfill our age verification and anti-money laundering obligations under PAGCOR and AMLA regulations.
• Game Software Providers: Technical gameplay data may be shared with superlg's game software providers to the extent necessary for game delivery, fairness auditing, and RNG certification purposes.
• Regulatory and Law Enforcement Authorities: superlg is legally obligated to disclose relevant player data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities upon lawful request or as required by applicable law.
• Technology and Cloud Service Providers: superlg uses third-party hosting, cloud infrastructure, and analytics service providers who may process data on our behalf. All such providers are subject to strict data processing agreements that limit their use of your data solely to providing the agreed services.
• Professional Advisors: In connection with legal disputes, regulatory investigations, or corporate transactions, superlg may disclose data to its lawyers, accountants, or other professional advisors under binding obligations of confidentiality.

superlg takes the security of your personal data seriously and implements a comprehensive set of technical and organizational security measures to protect your data against unauthorized access, disclosure, alteration, or destruction.

• SSL/TLS Encryption: All data transmitted between your device and the superlg Platform is encrypted using Secure Sockets Layer (SSL) / Transport Layer Security (TLS) protocols. Look for the padlock icon in your browser's address bar when using superlg.bio.
• Data Encryption at Rest: Sensitive personal data stored on superlg's servers is encrypted using AES-256 encryption, the same standard used by leading financial institutions worldwide.
• Access Controls: Access to personal data within superlg is strictly limited to authorized personnel who require it to perform their specific job functions. All access is logged and audited.
• Two-Factor Authentication (2FA): superlg offers two-factor authentication for player accounts to provide an additional layer of security against unauthorized login attempts.
• Security Monitoring: superlg's systems are continuously monitored for suspicious activity, unauthorized access attempts, and potential security incidents.
• Vendor Security: All third-party service providers with access to superlg player data are required to maintain appropriate security standards and are subject to regular security assessments.

In the event of a personal data breach that is reasonably likely to result in serious harm to affected players, superlg will notify the National Privacy Commission (NPC) and affected individuals in accordance with the timeframes and procedures prescribed by the Data Privacy Act of 2012 and NPC Circular No. 16-03.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in respect of your personal data held by superlg. superlg is committed to honoring these rights promptly and without undue burden to you.

• Right to Be Informed: You have the right to be told what personal data superlg holds about you, why we hold it, how we use it, and who we share it with — which is exactly what this Privacy Policy provides.
• Right to Access: You may request a copy of the personal data superlg holds about you at any time. We will respond to verified access requests within 15 business days.
• Right to Rectification: If any personal data superlg holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update basic account details directly from your superlg account settings.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to superlg's legal retention obligations under PAGCOR, AMLA, and other applicable regulations.
• Right to Object: You have the right to object to superlg processing your personal data for marketing purposes or on the basis of legitimate interests. Where you object to marketing processing, superlg will cease such processing immediately.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format for transfer to another service provider where technically feasible.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing carried out prior to withdrawal.

Some of superlg's third-party service providers — including cloud infrastructure, game software providers, and KYC platforms — may be located in jurisdictions outside the Philippines. Where personal data is transferred to a recipient in another country, superlg ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to the protections provided under the Data Privacy Act of 2012.

Such safeguards may include:

• Contractual data processing agreements incorporating standard data protection clauses approved by the National Privacy Commission.
• Transfers to countries that have been assessed by the NPC as providing an adequate level of data protection.
• Binding corporate rules where data is transferred within a corporate group.

superlg will not transfer your personal data outside the Philippines unless appropriate safeguards are in place and the transfer is consistent with this Privacy Policy and applicable Philippine data protection law. You may request further information about specific cross-border transfers by contacting us at [email protected].

If you have any questions, concerns, or requests relating to this Privacy Policy or superlg's handling of your personal data, please contact our Data Privacy Officer:

If you are not satisfied with superlg's response to your privacy concern, or if you believe that superlg has violated your rights under the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission of the Philippines:

superlg takes all privacy complaints seriously and is committed to resolving any concerns in a fair, transparent, and timely manner. We value the trust that Filipino players from Manila, Cebu, Davao, Quezon City, Makati, and across the archipelago place in us, and we will always strive to honor that trust through responsible and lawful data handling.